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  1. Devinci Bikes
  2. Customer Assistance Program | Devinci Bikes

Customer Assistance Program

To help you get back on the road or trails as quickly as possible

For those unexpected moments when your situation is not covered under our warranty policy, Devinci’s Customer Assistance Program is here to help. Whether it’s a crash, accidental damage, or simple bad luck, this program is designed to get you back on the road or trails as quickly as possible by offering a discount on replacement parts based on their original retail price.

This program is separate from Devinci’s manufacturer warranty and is managed at Devinci’s sole discretion. It is accessible through our customer service department or any authorized Devinci dealer.

Contact us through the online form or reach out directly to your Devinci dealer to learn more.